EFFECTIVE DATE: April 12th, 2024
Contractual Relationship
Welcome to Agent Craft, where we strive to provide exceptional services to our users. These Terms and Conditions (“Terms”, “Agreement”) establish the guidelines for your access and use of our applications, websites, content, products, and services (collectively referred to as the “Agent Craft Platform”). By utilizing the Agent Craft Platform, you acknowledge and agree to be bound by these Terms, which constitute a contractual relationship between you and Agent Craft. If you do not agree with any part of these Terms, please refrain from accessing or using our platform.
We reserve the right to modify these Terms at any time at our sole discretion. By continuing to use the Agent Craft Platform after any modifications, you signify your acceptance of the updated Terms. Please check this page regularly for updates, as the date of the most recent revisions will be indicated at the top.
We may terminate these Terms or your access to the Agent Craft Platform, or discontinue offering the platform entirely, with or without notice, for any reason.
Intellectual Property
All materials provided on the Agent Craft Platform are protected by copyright laws and belong to Agent Craft or its respective licensors. Unauthorized use, reproduction, or distribution of any content from our platform is strictly prohibited.
You may print or save individual pages of the Agent Craft Platform for personal, non-commercial use, in accordance with these Terms. However, modifying, altering, or republishing any content from our platform without prior written consent is prohibited.
Disclaimer of Warranties
Agent Craft makes no representations or warranties regarding the accuracy, suitability, or availability of the information provided on our platform. All content is provided on an “As Is” and “As Available” basis, without any warranties, expressed or implied.
We do not guarantee that the Agent Craft Platform will meet your specific requirements, be uninterrupted, timely, secure, or error-free, or that any errors will be corrected. Your use of our platform is at your sole risk.
Limitation of Liability
Under no circumstances shall Agent Craft, its affiliates, or their respective officers, directors, or employees be liable for any indirect, incidental, special, exemplary, or consequential damages arising from your use of the Agent Craft Platform.
Automatic Renewal
Your subscription to Agent Craft will automatically renew at the end of each subscription term. If you have subscribed to a promotional offer, after the first year, your subscription will be renewed at the regular price unless specified differently on that promotional offer.
You agree that we may automatically renew your subscription and charge your account on the anniversary of your last subscription date, unless you cancel your subscription before the Renewal Date. Agent Craft will automatically renew your subscription until you cancel it or we no longer offer the subscription service. If you do not want to renew your subscription at any point, you may cancel your subscription before the end of the subscription (Thirty days’ written notice required).
Leads
Please be advised that we do not guarantee the amount or quality of leads generated from our website solution and Lead Generation services. Leads generated from Agent Craft’s website platform and online marketing services may include spam, incomplete sign-ups, incorrect phone numbers or email addresses, and other forms of false content.
While all forms in our website solution, as well as from our online marketing services, include customized fields designed to meet parameters that distinguish qualified from non-qualified information, we cannot control the usage of your landing pages or forms by unqualified users. As a result, spam and other forms of unqualified lead submissions should be expected.
Spam Emails
Fraudulent emails are crafted in many assortments and are the unauthorized actions of third parties not associated with Agent Craft. These “spoof” email messages may appear legitimate by incorporating Agent Craft’s brand, colors, or other associated legal disclaimers.
There have been a number of fraudulent emails reported in the past, and new spoofs may be introduced. These types of emails, especially those with attachments, point to invalid destinations which may contain malware, and could potentially corrupt your computer.
These are not legitimate Agent Craft communications. We do not advise the activation of any links provided or clicking on any attachments. Instead, simply delete the email. Run a virus scan immediately upon accidentally activating a link.
Please be advised that Agent Craft does not request payments, personal information, financial information, account numbers, IDs, passwords, or copies of invoices in an unsolicited manner through email, mail, or fax. Agent Craft accepts no responsibility for any costs or charges incurred as a result of fraudulent activity.
Real Estate Board Additional Charges
If you set up a RETS IDX Data Feed for your website from your local MLS® or real estate board, it is your responsibility to cover any additional costs stipulated by your MLS® or real estate board. RETS IDX or CREA DDF® integrations are included with a full-featured website. In order to secure access to RETS IDX or CREA DDF® feed, your brokerage must grant you permission to access the RETS IDX or CREA DDF® Data Feed. You must submit any necessary agreements required by your MLS® and/or real estate board to your RETS IDX Data Feed provider. Your MLS® or real estate board will provide you with the necessary RETS credentials access (URL, username, and password), which is your responsibility to send to us for integration. Our role, as your Real Estate Website Developer, is to integrate the RETS IDX Data or CREA DDF® feed supplied/provided by your local board or association.
Commercial Electronic Messages (“CEMs”)
Agent Craft only sends CEMs, such as emails, in accordance with applicable laws. We do not permit any user of the Agent Craft Platform to use it to send CEMs in violation of relevant regulations. Agent Craft may use third-party payees to process payments on our behalf. We have no control over any third-party payee website and are not responsible for the security or privacy of any information submitted to them. Use of any third-party payee website is at your sole risk.
No Assignment
Your rights under the Terms cannot be assigned.
No Waiver
The failure of Agent Craft to exercise or enforce any right or provision of the Terms shall not constitute a waiver of such right or provision.
Jurisdiction
The Agent Craft Platform can be accessed from various locations, and by accessing it, you agree that all matters relating to access to, or use of, the Agent Craft Platform shall be governed by the laws of Ontario and the federal laws of Canada as applicable and notwithstanding conflicts of law. You also agree to submit to the exclusive jurisdiction and venue of the courts of Ontario and acknowledge and do so voluntarily.
Severability
If any term or condition in the Terms is found invalid by a court of competent jurisdiction, the invalid term or condition is severed, and the remaining terms and conditions continue in full force and effect.
30 Day Money Back Guarantee
Should you be dissatisfied with your real estate website order, within the first 30 days after your first payment, you may get a full refund. However, certain items are non-refundable as outlined in our refund policy.
Payment Processing Fees
Please note that payments made through credit or debit cards may be subject to additional processing fees charged by the payment processing company. These fees are beyond the control of Agent Craft and will be passed on to the client. By making payments through credit or debit cards, clients agree to bear any applicable processing fees imposed by the payment processing company.